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Strange experience with Tidal

Posted: 2019-12-03 21:05
by Peter Lanky
I have just subscribed to a 12 month free trial of Tidal Hifi. I had previously had a trial when I first got my Klimax with no issues. This time however, everything is streaming at 96kbps AAC, yet nothing has ever changed in my set up. I have checked settings in Konfig and Bubble DS and both are OK. I've also launched it from desktop but still the same. Any ideas?

Re: Strange experience with Tidal

Posted: 2019-12-03 21:25
by maffe
Have you logged in at the tidal.com webpage and checked you subscription and settings there?

Re: Strange experience with Tidal

Posted: 2019-12-04 00:27
by Peter Lanky
maffe wrote: 2019-12-03 21:25 Have you logged in at the tidal.com webpage and checked you subscription and settings there?
Yes, and I am showing as having a HiFi subscription until 1/12/2020.

Re: Strange experience with Tidal

Posted: 2019-12-04 14:04
by maffe
Peter Lanky wrote: 2019-12-04 00:27
maffe wrote: 2019-12-03 21:25 Have you logged in at the tidal.com webpage and checked you subscription and settings there?
Yes, and I am showing as having a HiFi subscription until 1/12/2020.
Ok, tried logout from tidal on your DS then reboot and login checking settings in konfig then reboot?
https://youtu.be/t2F1rFmyQmY :)

Re: Strange experience with Tidal

Posted: 2019-12-04 20:05
by Peter Lanky
I have now rebooted having made no changes and it works. Odd.

Re: Strange experience with Tidal

Posted: 2019-12-05 14:34
by maffe
Peter Lanky wrote: 2019-12-04 20:05 I have now rebooted having made no changes and it works. Odd.
Always trust Roy at the it-department;)